Frequently Asked Questions
Everything you need to know about your witchy wardrobe.
How long will my order take to arrive?
Standard shipping typically takes 3-7 business days within the UK and 7-14 business days for international orders. You will receive a tracking link via email as soon as your package leaves our coven.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, earrings and body jewelry cannot be returned unless faulty.
Are your products vegan and cruelty-free?
Absolutely. We are committed to ethical fashion. All our jewelry, apparel, and accessories are 100% vegan-friendly and never tested on animals.
How do I care for my 3D printed jewelry?
To keep your pieces looking magical, avoid contact with harsh chemicals, perfumes, and prolonged water exposure. Clean gently with a soft, dry cloth and store in a cool, dry place.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please be aware of any local customs fees or import duties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay in select regions.